category
Psychology
07/02/2024
Saving your business culture
How making and keeping promises can create a snowball culture of accountability It’s hard to find a book where you agree with 100% of what the author says. I just…
05/17/2024
Sensitivity and Specificity
The problem with trying to fix an error after making many mistakes is that we tend to err in the opposite direction. You know the saying: first by omission and…
03/31/2023
Why people love spreadsheets?
03/10/2023
The client’s Joy Department
02/27/2023
Ti-ti-ti… Gossip as a teaching tool
I wrote this article in 2010 in Portuguese when I was involved in distance learning, and from time to time, I revisit it because… it is great. Today, I’ve decided…